Why Professional Indemnity Insurance Protects Your Business

Why Professional Indemnity Insurance Protects Your Business

  Why Professional Indemnity Insurance Matters More Than You Think Claims are something we deal with every single day. With years of experience handling all types of claims, we’ve seen firsthand how Professional Indemnity Insurance (PII) can make or break a business...
Is Your Broker Right For You?

Is Your Broker Right For You?

Is your broker right for you?  Your broker has to treat you fairly by law. Their loyalty should lie with you and not with the insurance companies. They should be transparent and fair in their dealings with you, but we find this isn’t always the case. Here are...

When complainants get tough, the tough respond cordially

Business owners dread a call from an unhappy client. This post is about what happens when a meeting causes panic. Read on to find out who is on the receiving end, why it happens, and how to avoid setting dangerous precedents. Welcome back, or if you’re new here...

Solicitors frustrated by broker tactics

Now silly season is upon us, I thought I would update you on what is actually happening in the solicitor’s indemnity market. I know quite a few solicitors and I understand their frustrations. Rather than wax lyrical, I’m going to stick to the good, the bad...