Imagine investing in a stunning, high-end outdoor kitchen—only to have it destroyed overnight by a storm. Not through any fault of your own, but because a neighbour’s tree came crashing down on it. This was exactly the situation one of our clients faced. And it’s a...
Service Levels of Insurers – The Reality Customers Face Poor insurer service levels have become a common issue across the industry. One of the most frequent scenarios clients experience is when something breaks — such as a security alarm — and the insurer...
The Truth About Conversations with Insurance Business Development Executives At Cobine Carmelson we’ve had numerous conversations with business development executives in the insurance industry—individuals who are often tasked by their insurers to generate more...
Imagine this… An employee is texting you morning, noon, and night asking for £thousands — “My wife says you have to pay.” “When are you going to pay?” “Send me the money.” You feel backed into a corner, pressured, and over a barrel. Sounds stressful? Thanks...
Welcome to Part 2 of Ken’s incredible and complicated insurance claim. You can catch up on Part 1 here. The year 2020 brought unprecedented challenges, as the world grappled with the sudden onset of a global pandemic. For Ken, a small business owner in the...
