Cowboys and Insurers catch policyholders in bug fight

This article looks at why insurance companies are not paying out on as many claims as they normally would, why inflated claims are not usually due to policyholders being greedy and how insurance companies can reduce costs by settling promptly. Welcome back, or if...

Insurance agent or double agent?

A few of our property owning clients seemed confused when I advised them that we handle all their claims personally. Their previous suppliers had been settling claims on behalf of the insurance company. This article highlights how not all insurance suppliers are the...

Insurer’s blind eye leaves business owners vulnerable

This article looks at why it’s vital for companies to protect their reputation. Employee accusations can really hurt, especially if word spreads that you’ve acted immorally, just because someone is being vindictive. Welcome back, or if you’re new here sign...

Solicitors’ “silly season” is not so silly

Silly season is upon us and the PI renewal scramble has already started. Yet it isn’t so mad this year. Read on to find out if that is because of the ABS’, SRA or insurers. Welcome back, or if you’re new here sign up to our RSS feed to receive...

When complainants get tough, the tough respond cordially

Business owners dread a call from an unhappy client. This post is about what happens when a meeting causes panic. Read on to find out who is on the receiving end, why it happens, and how to avoid setting dangerous precedents. Welcome back, or if you’re new here...