Service Levels of Insurers – The Reality Customers Face Poor insurer service levels have become a common issue across the industry. One of the most frequent scenarios clients experience is when something breaks — such as a security alarm — and the insurer...
Insurers take a dive – FCA referee gives them the yellow card The FCA hearing about Business Interruption insurance claims is this week 16th -20th. You can see the minute detail of what is being appealed here. Insurers took a metaphorical “dive” when Covid...
The Financial Conduct Authority (FCA) case concludes this week (on 30th July) and one of the defendants has said that the case would bring the matter to a close, they would abide by the final rulings. I hope they don’t launch an appeal if they don’t get their...
This blog is about the lengths some insurers go to, to avoid paying out. We discuss what the industry are now doing about it and how you can avoid it happening to you or someone you know. You may have heard that some insurers, including the one I once thought, yet now...
This article is about liability, sometimes “called” indemnity, how to reduce it, why it is required and how do you work out what yours is? It’s a long one yet winning contracts with unclear liabilities can lead you to long unfulfilling journey....
