“I just wanted to say “thank you” and put in writing my appreciation for your services to date. Having reviewed the paperwork in relation to my insurance you have been helpful, informative, knowledgable and supportive. You have provided excellent client care and been pro-active in all your dealings with me and the firm. I have found you to be impartial and objective, indeed recommending the status quo where it was sufficient rather than changing for change’s sake. Your services are and continue to be much appreciated.”
A solicitor asked if we could handle her insurance after receiving poor advice from her current broker. We were asked to rearrange the cover in advance of the renewal date and provide options for improvements. The issue was a claim caused by a contractor. Which is challenging, as not all underwriters are prepared to offer cover if claims are not handled dilligently.
We carried out detailed research, provided options and recommended an insurance company who wanted to provide cover to the legal sector with competitive terms and conditions.
We have regular review dates to make sure that standards remain high. Because of our excellent work, we were referred to other clients by Shainul and her colleagues, when they need appropriate cover, in order to conclude a deal or protect assets, income or reputation.
We were happy that as a result of our thorough outlook on insurance when working with the solicitor, we are referred to new clients.